Support
A real person reads every message. Usually you'll hear back within a day or two.
Email us
Bugs, feature ideas, refund questions, or a drawing you're proud of — all welcome.
hello@swiftian.comOr write from inside the app
The in-app feedback box sends your message straight to the maker, and the reply comes back to the same place — no email address needed.
- Open iFlipbook and tap the gear button at the top of the Flipbooks tab
- Tap Send feedback
- Write your message and send — a dot appears when a reply arrives
Please include your device (iPhone, iPad, or Mac) and what you were doing when something went wrong. It makes a fix much faster.
Common questions
I bought iFlipbook Pro — how do I get it on my other device?
Open Settings (the gear at the top of the Flipbooks tab) and tap Restore Purchases. Use the same Apple Account you bought with. One purchase covers iPhone, iPad, and Mac. If you bought Unlock or a pack in an earlier version, it counts as Pro.
Where are my flipbooks stored?
On your device, in the app's own library. Deleting the app deletes them, so export anything you want to keep.
My exported GIF looks small.
Free GIF exports are capped at 512 px and carry a small mark. iFlipbook Pro removes both and adds PNG, APNG, and SVG.
Where did the gallery go?
iFlipbook 3.0 no longer has a gallery. If you published there with an earlier version and want your posts removed, email us and we'll delete them.
What happened to AI drawing and credits?
AI drawing was removed in 3.0. If you had bought credits, you now have iFlipbook Pro instead — tap Restore Purchases in Settings if it doesn't show.
How do I request a refund?
Purchases are handled by Apple, so refunds go through them: reportaproblem.apple.com. Tell us what went wrong too — we'd rather fix it.